This session will address the all-too-common, and costly issue of project scope creep, how it negatively impacts your business and what to do about it. As WordPress freelancers, consultants and digital creatives we all have experienced how an ineffective customer onboarding process, poorly defined scope of work or poor project management practices can lead to project scope creep. We will discuss processes to manage client expectations, identify project warning signs, prevent common profit-eating pitfalls and share some tools to keep Project Scope Creep from creeping up on you.
November 10 & 11