Topic: Automating Your Client Onboarding & Client Mangement Process For A High-End Customer Experience
Treva Marshall is the owner of Marshall Web Studio, where she uses her signature SMART Website System™ to help small businesses create a powerful website that’s not only beautiful but also search engine optimized (SEO) to bring them a steady flow of warm traffic to their business. Prior to starting her website design and technical support business, Treva spent over a decade in the IT industry as a Senior Software Developer for companies such as ExxonMobil and Atmos Energy. A teacher at heart, Treva’s passion lies in combining her technical skills with her love for helping small businesses thrive by teaching workshops both online and in person. Treva is also an Adjunct Professor in the Business College at Richland College and her work has been featured in the Huffington Post, Search Engine Journal, and more. When Treva isn’t geeking out on websites, SEO, and internet marketing, you can find her reading a classic period piece novel or planning out her family’s next road trip adventure.
How did you get involved in WordPress?
When I started my business, I researched various website platforms.
What do you do with WordPress?
I build SMART websites for small businesses.
What has your experience with the WordPress community been like?
The community is very informative and helpful.
Why did you want to speak at WordCamp DFW?
To help others understand the importance of having the total package (right platform – WordPress, right traffic for conversions – SEO, a means for tracking and monitoring – Google Analytics) in order for a website to be a valuable business asset.
I’m also passionate about systems. So I want to share my expertise on how to streamline the design and client intake process.
Why did you decide to speak on your topic?
It’s a topic that I’m passionate about.
What do you hope the audience gets from your talk?
Take-aways they can implement or have someone implement for them.
Tickets are now on sale for this year’s WordCamp DFW held on Nov. 10-11. There are also plenty of opportunities to sponsor the event or help run it. We hope to see you there!